We are a registered charity, founded in 2020, that supports individuals who have experienced gambling addiction or gambling-related harm. Our team is made up of people with lived experience, ensuring compassionate, informed, and understanding support.
Reframe Coaching offers free 1-2-1 Recovery Coaching support to anyone affected by Gambling.
Recovery Coaching helps to bring greater awareness to the present and supports you to move forward with your next steps.
Reframe Coaching is a national charity. It delivers support remotely via Online or Telephone, and is delivered by a Recovery Coach with lived experience of Gambling Harms.
Thank you - Claire has been brilliant. She is compassionate and was present with me in a very supportive way, getting the balance right between listening and validating, as well as gently steering with her own expertise, and sharing her own experience as needed. I can't thank her enough.
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You can self-refer to our services, and we do take referrals from other organisations. Once a referral has been received, we will contact you to book in an onboarding call.
During this call we will explain our support in a bit more detail and discuss your needs. This ensures we can provide the most appropriate support. We provide ad hoc Recovery Coaching sessions as well as structured programmes (such as our Life After Gambling and Women’s programme).
We can also set you up as a user on our free Online Recovery Portal.
Once you have completed onboarding, you will be assigned a Recovery Coach for your 121 sessions.
At the start of each session, we will set a goal and through our Recovery Coaching principles, we will work together to help you move forwards. Our sessions are always bespoke to ‘your’ needs not ours.
Once you approach the end of one of our structured programmes, your Recovery Coach will talk to you about the next steps.
This could involve additional 121 Recovery Coaching sessions, or other group sessions we have on offer - such as Recovery Coaching 4 All, Mindfulness and EFT.
We will also make you aware of the support that is available outside of Reframe Coaching so you can move forward on your journey with the tools you need.
Our Online Recovery Portal provides a range of online courses and events to help support recovery, including a Life After Gambling programme, Mindfulness practices, Emotional Freedom Techniques, Journaling and Breathwork.
Ideal if you would like some extra support in your own time and environment, or if you feel uncomfortable or don’t want 121 support.
I would recommend Reframe Coaching to anyone on their recovery journey.
Anyone who has been affected by Gambling.
We provide Recovery Coaching support, delivered by individuals with Lived Experience. Our Recovery Coaches actively listen and ask open questions, to help individuals to explore and meet their needs
You can self refer here
I have identified so much more than just how to live after gambling. With the support of Sam, she has made me realise that all aspects of life are linked, and enables me to see things clearer and the bigger picture. I realise what is bad for me, what I like and enjoy, and have become a much stronger, happier person
Recovery Coaching is a personalised approach to supporting someone. It can help bring greater awareness to the present and we will work together to move forwards.All of our Recovery Coaches have their own Lived Experience, as either someone in Stable/Sustained Recovery or someone who has been affected by someone else’s gambling. This helps to build connection and promote hope and motivation, whilst reducing stigma.
A Lived Experience Recovery Coach will work alongside you to develop strategies, set achievable goals, and navigate life’s challenges. Whether you're in early recovery, stable recovery or have been affected by someone else’s gambling, a Recovery Coach can help you build resilience, identify triggers, and develop healthy habits. They can also act as an advocate who can help you connect with resources, build a supportive network, and stay focused on your recovery path.
We provide a remote service, with 121 Recovery Coaching support, available online or via telephone.Our Recovery Coaching principles include:
We carry out pre and post evaluations to help bring greater awareness to the present and explore where you want to get to.An average individual improves their Wellbeing Evaluation score by 17.2% and their Warwick Edinburgh Mental Wellbeing Scale score by 8.3%**Scores accurate at 30 June 2024
My recovery has massively benefitted as a result of the Reframe programme.
If you are worried about your own or someone else's gambling, get in contact with us.
Our programme has been designed to help bring greater awareness to Life After Gambling, what the present looks like, what you want it to look like, and how can you move towards it.
We use key self-awareness modules along with 121 Recovery Coaching to support individuals through that process.
Consists of 10 x 121 remote (online or telephone) Recovery Coaching sessions.
(One Introductory Session, Six Sessions aligned to the Programme Modules, and three bespoke Sessions).
6 Programme Modules, accessed through our online portal;
The programme can also be accessed without the one-to-one Recovery Coaching via our Online Recovery Portal.
Yes, all of our support is free of charge.
Yes, we have direct referral pathways to and from most providers
We believe in and promote multiple pathways of recovery. We work with individuals to see what they would like, based on their needs
Yes, they have all completed our minimum training standards which includes Recovery Coach training, Suicide Awareness, Safeguarding and Internal Programme training
Yes, we do
A mentor will guide you through what you are going to do and tell you how you are going to do it
A Recovery Coach will work with you on where YOU want to go and how YOU want to get there
Thank you for the course! It has been a real help, and I've appreciated the resources made available as well as the time to discuss them with someone who has relevant experience and knowledge about them.
I feel that the support given during these sessions is something that I have not been given previously.
Sam was brilliant and has helped me grow my confidence no end.
The structure of the programme was great. It focuses on your recovery and delivers exactly what is promised.
The programme was brilliant, and it made a real positive impact on my life.
Delighted that I was referred to you guys, I really enjoyed the programme and my chats with Ben have been of immense importance in my journey away from gambling. Thank you.
I am very grateful to have had this opportunity and enjoyed working with my coach who was engaging and gave me opportunity to express my feelings.